With our brands GOAT Outdoor and MiKas we offer high-quality items that are useful both during your travel adventures and for your living comfort in and around the house. We offer our range to your front door, without the intervention of a retailer, wholesaler or distributor. This allows us to continue to focus on our most important core values of Quality, Service and Speed.
At eGOAT we strive to offer our customers high-quality and sustainable products for travel & outdoor and home comfort, with which we contribute to a happier and more comfortable life. We are committed to providing an excellent shopping experience and supporting our customers in making the right choices that suit their wants and needs.
Lees verder
With our brands GOAT Outdoor and MiKas we offer high-quality items that are useful both during your travel adventures and for your living comfort in and around the house. We offer our range to your front door, without the intervention of a retailer, wholesaler or distributor. This allows us to continue to focus on our most important core values of Quality, Service and Speed.
At eGOAT we strive to offer our customers high-quality and sustainable products for travel & outdoor and home comfort, with which we contribute to a happier and more comfortable life. We are committed to providing an excellent shopping experience and supporting our customers in making the right choices that suit their wants and needs.
Wat doet eGOAT, wat doet Obelink?
eGOAT is een professionele verkooppartner die via Obelink hun producten verkoopt. De verantwoordelijkheden die hierbij komen kijken delen we. Lees hieronder wie welke verantwoordelijkheden tot zich neemt.
Verantwoordelijkheden van eGOAT
Zet het artikel te koop op de website van Obelink
Zorgt voor de levering en de verpakking
Verantwoordelijk voor After Sales
Ontvangt en beoordeelt retourzendingen
Zorgt voor de garantieafhandelingen (bijv. reparatie of vervanging als het artikel defect is)
Zorgt dat de productinformatie klopt
Verantwoordelijkheden van Obelink
Zorgt ervoor dat je kan bestellen en betalen zoals je bij Obelink gewend bent
Is de tussenpersoon bij het koopcontract tussen de verkooppartner en de klant
Retourneren & Voorwaarden
30 dagen bedenktijd
Gratis retourneren
Bekijk alle voorwaarden
GENERAL RETURN CONDITIONS
To be eligible for a return, you must ensure that the item is delivered in the original packaging.
To initiate a return, follow the instructions below. If you have any questions, you can contact eGOAT directly via Obelink's contact form. Please note that returns must be sent to the following address: eGOAT Nederland, Kamerlingh Onnesweg 2, 4131PK, Vianen, The Netherlands. Items returned to us without first submitting a return request will not be accepted.
DAMAGE AND PROBLEMS
Please inspect your order upon receipt and if the item is defective, damaged, or if you received the wrong item, contact us immediately so we can assess the problem and make it right.
EUROPEAN UNION 14 DAYS REFLECTION PERIOD
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including (any) shipping costs. Only the costs for returning from your home to the online store are at your own expense. These costs vary per package, consult your carrier's website for the exact rates. If you exercise your right of withdrawal, the product will be returned to us with all accessories supplied and in the original condition and packaging. To exercise this right, please contact us at [email protected]. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
REFUNDS
If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging.
If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.
We will notify you once we have received and inspected your return and let you know whether the refund has been approved or not. If approved, you will automatically be refunded to your original payment method within 14 days. Please note that it may take some time for your bank or credit card company to process and process the refund.
If more than 15 days have passed since we approved your return, please contact us at [email protected].
