Waukeen

Waukeen is the online shop for all your products for in and around the house. Waukeen searches, collects and buys products of good quality and price. From frying pans to hand blenders, candles or ice buckets, you can always come to us! However, we offer more than just good prices, you come to us for quality, longevity and service! Galamart good products at good prices.

Refund policy

Last updated on: 25-10-2023

At Galamart, we strive to put customer satisfaction first. However, we understand that there may be times when you are not completely satisfied with your purchase. Our refund policy is designed to help you return products that have not been fully used and for which you would like a refund. Here is our refund policy:

Return period:You have the right to return an unused product for a refund within 30 days from the original purchase date.

Conditions for refund:
1. The product must be in original, undamaged and saleable condition.
2. All accessories, manuals and packaging must be returned in the same condition in which they were received.
3. The product must not have been fully used, and it must be capable of being resold.

How to request a return:
To request a return, please contact our customer service team at [email protected] Make sure you have the following information to hand:
- Your order number.
- A description of the product you wish to return.
- Reason for return.

Our customer service team will guide you through the return process and provide any additional instructions.

Refund process:
Upon receipt and inspection of the returned product, we will proceed to process your refund. The refund will be made via the same payment method you used for the original purchase. Please note that it may take several days for the refund to appear in your account.

Exceptions:
This policy does not apply to digital products, customised or personalised products, or products whose seals have been broken.



We appreciate your doing business with Galamarten strive to make your shopping experience a positive one. If you have any questions about our refund policy or wish to request a return, please do not hesitate to contact us.

Thank you for your trust.

Kind regards,

Galamart