Knivesandtools

At Knivesandtools we love quality products and good service. With a team of enthusiastic people we ship out beautiful products to our customers and try to provide great service. It is our goal to turn customers into enthusiasts!

Knivesandtools specialises in a number of product groups. Within these groups we offer a very deep and diverse range of unique products. We test these products ourselves and when we love the products, we add them on to our web shops. We take the pictures for the website ourselves and write objective descriptions to try to let our customers make the best possible choice. Thousands of product reviews written by other customers can also help you decide with choosing a product. We keep the products we sell in stock at our own warehouse, therefore we can deliver quickly.

Knivesandtools is the name of several international websites in the United Kingdom, Ireland, Belgium, the Netherlands, France, Spain, Italy, Germany and Austria. The company behind Knivesandtools is Kato Group BV from Apeldoorn. Knivesandtools was founded in 1999 and ever since we focus completely on selling beautiful products online.

Dear customer,

Hereby you receive the information you need to return your order to us.

Return form
Please print this form and enclose it with your return.
https://media.knivesandtools.com/data/kato/orgineel/retourformulier-nl.pdf

Shipping
Put the address below on the outside of the shipping box and take it to a PostNL point for free shipping.
Via PostNL:
Kato Group BV
Return Blokker NL
Return number 3002
7320VB Apeldoorn

If you want to send it via another carrier, this is also possible. These costs will not be reimbursed:
Kato Group BV
Return Blokker NL
Laan van Westenenk 8
7336 AZ Apeldoorn

Follow-up steps
As soon as we receive your return, we will send you a confirmation. Processing and handling takes a maximum of 8 working days.

Conditions
Returns are at your own risk. Please make sure that everything is well packed.
Enclose all accessories and related articles in the original packaging.
Check all return conditions at https://www.knivesandtools.nl/nl/ct/service.htm